The Moment of Truth
Let's face it. It's really hard delivering on the brand promise when consumers have so many diverse media options to receive your message. Instead of guessing where they'll be, you can now deliver the promise where they are. When a consumer is on the go in the store before a purchase or reading your existing print copy and they reach out to initiate a conversation to get important information… this is the moment of truth. At this critical juncture, the way you respond impacts your 1-1 brand relationship…forever.
Connect With Your Customer
With SnapTell's Snap.Send.Get™ solution, a simple click of a camera phone will instantaneously provide your customer with important merchandising and promotional information at the moment of truth that will positively impact the purchase experience. We call it "Just in Time" mobile marketing that allows you to connect with your customer when they want it. SnapTell is like having a Personal Shopper developing a 1-1 relationship with each customer every time they come to your store. Just like it used to be!
Today, leading edge retailers are using mobile coupons, scavenger hunts, in-store promotional give-a-ways to build loyalty with their customers. Some retailers are even teaming up with manufactures and content companies to offer on the spot information, product reviews and even competitive pricing on the mobile device. Mobile marketing allows retailers an unprecedented response mechanism and measurement tool for effective merchandising. Interactive mobile marketing enabled by SnapTell lets you extend your customer reach.
What Can You Do?
in-store loyalty programs with SnapTell's Snap.Send.Get solution:
- in-store coupons
- Detailed product information
- Store hours/directions
- In-store promotional contests
- Inventory availability
- Newspaper advertisements
- Pricing information
- Exclusive loyalty program offers
- One click purchase
- Initiate customer support call
- Increased revenue per square feet
- Reduced cost of sales
- Increased customer satisfaction
- Increased loyalty
